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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jennifer Ladeau

October 17, 2025

5  out of  5
rating by Jennifer Ladeau
"I added a car to my policy then removed it a couple of months later when I donated it to charity. Somewhere in the midst of that, my umbrella policy went up due to a second accident (two different cars & two different kids in the accidents). I had a difficult time figuring out what was what. I called my agent's office and spoke with Ethan for at least 20 minutes, throwing question after question at him. He followed along and was able to answer all my questions. I have interacted with several of the agents at this office. Always friendly, courteous and knowledgeable. Kudos!"
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Oscar Garcia

September 26, 2025

5  out of  5
rating by Oscar Garcia
"I have been with State Farm Insurance 42+ years. The Last 12 years with Jason Styzinski. Kelly, Jason and the staff have always taken great care of my insurance needs. I always great the best advice for these needs. When problems occur they jump in and help me correct these problems. I may pay just a little more than I would with another agency. But the return value with State Farm customers service, helping in any way possible for the last 42 years can not be measured in price paid. I depend on State Farm and find that i can relax in the knowledge that they are taking care on my insurance needs. Needs with auto, home and personal liability. I can even imagine what life would of been like without State Farm taking care of my needs."
We responded:
"Thank you for your review and your business Oscar! We appreciate you and your business "
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Jeanna Younger

September 17, 2025

5  out of  5
rating by Jeanna Younger
"Jason and his State Farm team are absolutely amazing! I have had several insurance companies over the years and this office is by FAR the best ever. The customer service is outstanding and anything I need is done super fast. Although the entire team is great, Alex and Kelly are the best ever! Thank you for such wonderful service for the last several years. I'm a customer for life."
We responded:
"Thank you Jeanna - we appreciate having you as a customer!!"
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Mike McLeland

September 16, 2025

5  out of  5
rating by Mike McLeland
"When I had an accident and totaled my older model car, Jason and the team helped make sure I got the best price for it and it was taken care of VERY QUICKLY! Everyone is so friendly there!"
We responded:
"Thank you for the review, Mike - and thank you for your business!!"
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Amy Gramza

September 13, 2025

1  out of  5
rating by Amy Gramza
"They want me to replace my roof half way through it's life in excuse to raise rates. Had roof inspected and permitted properly when installed but they are roofers now so they know what your roofer doesn't. State farm is a scam! Disrespectful to the customer and should be boycotted!"
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Kyra Stockley

September 10, 2025

5  out of  5
rating by Kyra Stockley
"Kelly, Alex, Brain,Ryan are all very helpful & wonderful ppl always willing to help & give advice"
We responded:
"Thank you for your review Kyra, we appreciate you and your business! "
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Jared Naselli

September 8, 2025

5  out of  5
rating by Jared Naselli
"Been with these guys for a while now and they do a great Job! They are great at answering my questions and helping me get the best policy’s that I can afford. If your looking for a new Insurance company definitely worth going with these guys!"
We responded:
"Thank you for your review Jared! We are honored to have your insurance over here at our office! "
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Nicole Buedel

September 8, 2025

5  out of  5
rating by Nicole Buedel
"Jason’s office is great! The whole team is very skilled, professional and cares about your long term well being. Their office is welcoming and overall just a great place to be!"
We responded:
"Thank you Nicole!! We will continue to do our best to take care of your insurance needs! "
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Russ Gr

September 5, 2025

5  out of  5
rating by Russ Gr
"Jason’s team is the best group of professional insurance agents I have on my side. They really know their stuff! Any questions and/or concerns you have, they can answer them in a timely and professional manner. There is no reason to go anywhere else! A big shout out to Kelly, for assisting me with all my insurance needs. Some of the nicest humans to ever work with. Give them a call today, you will be happy you did!"
We responded:
"Thank you for your review Russ! We look forward to continue to do our best for you! "
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Lynette McClain

September 3, 2025

5  out of  5
rating by Lynette McClain
"Jason and his staff are amazing to list a few Kelly love her! Ethan and Wess awesome thank you for always being patient and so kind. They are super helpful and knowledgeable best insurance agents ever!!"
We responded:
"Thank you Lynette we appreciate you and your business! "
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Monia Conners

September 2, 2025

5  out of  5
rating by Monia Conners
"I am thoroughly impressed by this remarkable team. Their dedication to going above and beyond is evident, as they handle every task—big or small—with exceptional care. I wholeheartedly recommend their services. This office operates with remarkable efficiency, and every associate exudes friendliness and professionalism. Working with them is always a delightful experience, and I cannot recommend them highly enough."
We responded:
"Thank you Monia! We always try to go above and beyond. Thank you for your business. We appreciate you! "
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Ian DeFilippo

August 29, 2025

1  out of  5
rating by Ian DeFilippo
"Well my first one star. They want me to replace my roof even though roof is half life. Permit, inspected, and inspected again good bill of health. Never claimed my hole life, construction worker by trade probably never will had some wind damage couple years back. Just fixed it myself. These people don't care it's a joke to them!"
We responded:
"Sorry to hear you had a bad experience Ian. We do really care about you and if we had the ability to do more, we would have. It was a pleasure to have you insured here. Please give us a call when you have a couple minutes at 815-444-0400. Thank you!"
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Angie Tackett

August 7, 2025

5  out of  5
rating by Angie Tackett
"Fabulous group! Wes helped me straighten out my homeowners policy and got me exactly what I needed! Lowered my bill and bundled my car with it! Im very happy with this office."
We responded:
"Thank you for your review Angie, we appreciate you! "
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Katherine Blum

August 5, 2025

5  out of  5
rating by Katherine Blum
"Ethan was great. I needed to path through the details of my home and each my cars' insurance. My schedule is limited and Ethan made sure to address each line item, in the detail I needed, when I had the time. He handled my business from start to finish. Great communication. Great follow up. Great availability. Great resource. Class act. Highly recommend this group. Thank you."
We responded:
"Thank you for your review Katherine!! Ethan is great! "
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Paula Barthel

July 25, 2025

5  out of  5
rating by Paula Barthel
"Excellent service since 2015. Always doing a good job on any insurance they route you."
We responded:
"Thank you Paula, we appreciate having your business. "
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Luis Torres

June 19, 2025

5  out of  5
rating by Luis Torres
"Awesome team and company to get insured with. Even though I do live in the area anymore I chose to stay with jason and his team . They had helped me on so any occasion especially when I was in car accident and they were able to expedite the whole process quicker and easier after I had submitted my initial paperwork for the accident. So Jason, alex , and Ethan all awesome people."
We responded:
"Thank you Luis. We appreciate having you as a customer!"
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Stefan Wadecki

May 14, 2025

5  out of  5
rating by Stefan Wadecki
"Outstanding support by Kelly. Prompt replies regardless of issues. Significant difference and progress in comparison with two other major insurers in the past."
We responded:
"Thank you for your review Stefan! We appreciate you and your business!"
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chandler Jernigan

May 13, 2025

5  out of  5
rating by chandler Jernigan
"Wess and Ethan are absolutely phenomenal! I’ve never had a better experience working with insurance companie."
We responded:
"Thank you for your review Chandler! We are happy to hear you have had a good experience and we appreciate your business! "
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Dylan Stern

May 12, 2025

5  out of  5
rating by Dylan Stern
"This office is extremely well run, all the associates are very friendly and professional It is always a pleasure to do business with them."
We responded:
"Thank you for your review Dylan!! Thank you for your business!"
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Maria McNeil

May 9, 2025

5  out of  5
rating by Maria McNeil
"Kelly was wonderful to work with! She was very patient with us when we were switching over from another company. She stayed on top of everything we needed to do and answered all of our questions at least twice!"
We responded:
"Thank you for the review Maria! We are glad to know you are happy with the service we provide! If you ever have question please reach out, we are here to help!"
Profile photo of Nausheen Brooks

Nausheen Brooks

May 8, 2025

5  out of  5
rating by Nausheen Brooks
"Jason and Kelly are both awesome! They have been like family especially Kelly! She routinely does check ins with me and makes sure our policies are suitable and that we are getting the best deals. They are great!!"
We responded:
"Thank you for the kind review Nausheen! We are honored to service your policies here!!"
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Wayne Johnson

May 7, 2025

5  out of  5
rating by Wayne Johnson
"We are very Happy with their service. I walked in to take my car out of storage. I was greeted right away. Wes toke care of it and printed out my new insurance card. We had a nice conversation . I would highly recommend them. Thank you"
We responded:
"Thank you Wayne. We are glad to hear you had a good experience! We look forward to continuing to support your insurance needs!"
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Cameron

May 1, 2025

5  out of  5
rating by Cameron
"The team here is amazing, they made switching insurance so easy!!!"
We responded:
"We appreciate you and your business Cameron! "
Profile photo of Cindy Romero

Cindy Romero

March 29, 2025

5  out of  5
rating by Cindy Romero
"Great team at Jason Styzinski state farm in crystal Lake I went there today. I was working with Wes Anderson. He was very helpful. He explained everything in detail and their prices are very good,"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Caleb Soper

Caleb Soper

February 27, 2025

5  out of  5
rating by Caleb Soper
"Ethan and Alex were a great help. Alex made things easy in the boarding on process, and Ethan with helping me cancel with Geico. If anyone has had Geico, you know how horrible their customer service is. Thanks crew"